Please reach out if you have any further questions past these answers, we would love to help!
Is venacare nw a LABORATORY?
VenaCare NW is a CLIA-waived laboratory.
We perform rapid COVID-19 testing on-site with 45-minute results.
We are also a Concierge mobile blood and specimen company.
We have certified phlebotomists, medical assistants, and RNs come to your home, facility, or office to collect your samples and deliver them to the laboratory that governs your insurance to assure that the testing will be covered.
(You should always consult your insurance company to find the laboratory they prefer for testing your samples)
We perform rapid COVID-19 testing on-site with 45-minute results.
We are also a Concierge mobile blood and specimen company.
We have certified phlebotomists, medical assistants, and RNs come to your home, facility, or office to collect your samples and deliver them to the laboratory that governs your insurance to assure that the testing will be covered.
(You should always consult your insurance company to find the laboratory they prefer for testing your samples)
How do I SCHEDULE an appointment?
You can visit our Book Now page to create an online appointment that will be completed once our scheduling staff calls you back to confirm the appointment date, time, and finish the billing for the service.
You can call us at 503-878-5418
Doctors and nurses can send us orders to our fax line at 888-972-9515
Additionally, you can email orders to scheduling@venacarenwlabs.com
You can call us at 503-878-5418
Doctors and nurses can send us orders to our fax line at 888-972-9515
Additionally, you can email orders to scheduling@venacarenwlabs.com
does insurance cover this cost?
VenaCare NW does not submit claims to any insurance companies.
We can give our patients and clients an invoice with CPT and diagnosis codes only after they have paid for the service so that they can submit to their insurance company to try and get reimbursed for our Concierge service.
For medically necessary laboratory testing, your doctor will create a requisition for your blood tests and fax or email it to us, which is generally covered by the patient's insurance.
We take care to make sure all our patient's insurance information is on the orders so that the labs that do the testing have no issues.
(You are still responsible to call client services at your insurance carrier regarding any questions about them paying for the tests)
We can give our patients and clients an invoice with CPT and diagnosis codes only after they have paid for the service so that they can submit to their insurance company to try and get reimbursed for our Concierge service.
For medically necessary laboratory testing, your doctor will create a requisition for your blood tests and fax or email it to us, which is generally covered by the patient's insurance.
We take care to make sure all our patient's insurance information is on the orders so that the labs that do the testing have no issues.
(You are still responsible to call client services at your insurance carrier regarding any questions about them paying for the tests)
WHAT LABORATORIES WILL BE DOING THE ACTUAL TESTING?
VenaCare NW NW has been working with these labs since 2008 to properly test our patient's samples.
We send your samples to the laboratory that your insurance governs and your physicians office has an account with so that they can retrieve results as soon as they are completed.
We work with the laboratories, resolving any issues that might arise before or during testing, but we are not responsible for any mistakes made by the testing laboratories.
We send your samples to the laboratory that your insurance governs and your physicians office has an account with so that they can retrieve results as soon as they are completed.
We work with the laboratories, resolving any issues that might arise before or during testing, but we are not responsible for any mistakes made by the testing laboratories.
- Stellar Labs NW
- Quest
- LabCorp
- Providence
- Legacy
- Kaiser
- OHSU
WHAT HAPPENS IF THE TECHNICIAN COULD NOT OBTAIN YOUR SAMPLE?
When we're scheduling a service, we ask for good communication from the patient or POC in notifying us of whether or not the patient is a "hard stick" so that we can dispatch a technician with the skills needed to complete the job the first time.
In the rare circumstance that the sample could not be collected by the technician, we will call the patient and reschedule for the next available date, and we will dispatch a senior member of the team to come to your home.
The patient will not be charged for the missed visit; we will only charge once the sample is collected and taken to the laboratory for testing.
In the rare circumstance that the sample could not be collected by the technician, we will call the patient and reschedule for the next available date, and we will dispatch a senior member of the team to come to your home.
The patient will not be charged for the missed visit; we will only charge once the sample is collected and taken to the laboratory for testing.
WHAT AREAS DO WE SERVE?
See the maps below.
We give the patient 30 round trip miles with your service.
Anything past 30 miles, you will be invoiced at a dollar per mile.
Anything past 30 miles, you will be invoiced at a dollar per mile.
Outlined area is another estimated coverage area, including Eugene.
