Please reach out if you have any further questions past these answers, we would love to help!
Is venacare nw a LABORATORY?
VenaCare NW is a CLIA-waived laboratory.
We perform rapid COVID-19 testing on-site with 45-minute results.
We are considered a specialty provider by insurance companies when it comes to mobile and clinical phlebotomy services.
We have certified phlebotomists, medical assistants, and RNs come to your home, facility, or office to collect your samples and deliver them to our affiliate laboratory Stellar Labs NW.
If Stellar Labs NW is in need of utilizing one of our reference labs for your testing we will be responsible to facilitate the results to the provider in a timely manner.
We perform rapid COVID-19 testing on-site with 45-minute results.
We are considered a specialty provider by insurance companies when it comes to mobile and clinical phlebotomy services.
We have certified phlebotomists, medical assistants, and RNs come to your home, facility, or office to collect your samples and deliver them to our affiliate laboratory Stellar Labs NW.
If Stellar Labs NW is in need of utilizing one of our reference labs for your testing we will be responsible to facilitate the results to the provider in a timely manner.
How do I SCHEDULE an appointment?
You can visit our Book Now page to create an online appointment that will be completed once our scheduling staff calls you back to confirm the appointment date, time, and finish the billing for the service.
You can call us at 503-878-5418
Doctors and nurses can send us orders to our fax line at 888-972-9515
Additionally, you can email orders to [email protected]
You can call us at 503-878-5418
Doctors and nurses can send us orders to our fax line at 888-972-9515
Additionally, you can email orders to [email protected]
does insurance cover this cost?
For medically necessary laboratory testing, your doctor will create a requisition for your blood tests and fax or email it to us, which is generally covered by the patient's insurance.
You will be responsible for a specialty provider Co-Pay per your plan, before time of service.
Here's a list of the insurances we take:
-----IN NETWORK-----
- MEDICARE
- Care Oregon
- United Healthcare
- Providence
- Regence Blue Cross Blue Shield
- MEDICAID/OHP
- MODA
- Cigna
- Humana
- Pacific Source
- Aetna
At present, we anticipate that the insurance verification process will take approximately six to seven business days, excluding weekends. Once all required information has been reviewed and approved, we will promptly reach out to schedule your appointment at a convenient time. Thank you for your understanding.
WHAT LABORATORIES WILL BE DOING THE ACTUAL TESTING?
VenaCare NW has been working with these labs since 2008 to properly test our patient's samples.
We send your samples to the laboratory that your insurance governs and your physicians office has an account with so that they can retrieve results as soon as they are completed.
We work with the laboratories, resolving any issues that might arise before or during testing, but we are not responsible for any mistakes made by the reference laboratories.
We send your samples to the laboratory that your insurance governs and your physicians office has an account with so that they can retrieve results as soon as they are completed.
We work with the laboratories, resolving any issues that might arise before or during testing, but we are not responsible for any mistakes made by the reference laboratories.
- Stellar Labs NW
- Quest
- LabCorp
- Providence
- Legacy
- Kaiser
- OHSU
WHAT HAPPENS IF THE TECHNICIAN COULD NOT OBTAIN YOUR SAMPLE?
When we're scheduling a service, we ask for good communication from the patient or POC in notifying us of whether or not the patient is a "hard stick" so that we can dispatch a technician with the skills needed to complete the job the first time.
In the rare circumstance that the sample could not be collected by the technician, we will call the patient and reschedule for the next available date, and we will dispatch a senior member of the team to come to your home.
The patient will not be charged for the missed visit; we will only charge once the sample is collected and taken to the laboratory for testing.
In the rare circumstance that the sample could not be collected by the technician, we will call the patient and reschedule for the next available date, and we will dispatch a senior member of the team to come to your home.
The patient will not be charged for the missed visit; we will only charge once the sample is collected and taken to the laboratory for testing.
WHAT AREAS DO WE SERVE?
See the maps below.
If you choose to opt-out of using your insurance for our services, you will then be charged $100 and a dollar a mile from our clinic in Tualitan to your home address or if you are in Washington you will be charged a dollar a mile from our clinic in downtown Vancover to your address.
Outlined area is another estimated coverage area, including Eugene.
